Privacy Policy

Tag Guard (ABN 39 684 115 811) ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We may collect the following kinds of personal information:

• Contact details — your name, business name, phone number, email address and site address, provided when you request a quote or book our services.
• Service records — details of equipment tested at your premises, test results and compliance reports.
• Website usage — basic technical information such as pages visited, collected through standard web server logs.

How we use your information

• To provide quotes and deliver electrical testing and compliance services.
• To prepare and supply compliance reports and retest reminders.
• To communicate with you about bookings, invoices and service matters.
• To meet our legal and record-keeping obligations.

We do not sell personal information, and we only send marketing communications with your consent, in line with the Spam Act 2003 (Cth). You can opt out at any time.

Disclosure

We do not disclose your personal information to third parties except where reasonably necessary to deliver our services (for example, trusted software providers used to generate compliance reports), where you have consented, or where required by law.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Compliance records are retained for the periods required to meet safety and legal obligations.

Access and correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can resolve it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

Tag Guard
South Guildford, Western Australia
Email: TagGuardWA@gmail.com
Phone: 0408 526 813